Real-Time Shoplifting Detection. Zero False Alarms. Every Store.
Shrinkage costs UK retailers billions annually — and most of it goes undetected until after it happens. ImageDeep monitors every aisle, every camera, every second, flagging suspicious behaviour before the product leaves the store. Every alert is human-verified before it reaches your team.
Zero risk. No hardware replacement. Cancel anytime.
A guard service, not a gadget. Lights, sirens and a live human voice through your cameras.
ImageDeep's AI Security Guard watches your cameras, a human verifies in seconds, then lights, sirens and a live operator speak through the camera speaker — on your existing ONVIF cameras or off-grid ImageDeep power-efficient hardware with no mains and no broadband. You buy a Guard service: detect, verify, deter, log and dispatch. Off-grid construction and rural sites — in the UK, Ireland and beyond — get the same talk-down as a wired estate.
Why this matters
The real challenge for retail
Most retailers only discover theft after the stock is already gone. Traditional cameras record the event but do nothing to stop it in real time. Pure AI systems generate so many false alarms that staff stop responding.
ImageDeep changes the model. We watch every aisle, entrance, and stockroom in real time. When suspicious behaviour is detected — concealment, unusual lingering near high-value items, or coordinated actions — a human operator verifies the alert within seconds and notifies your team while the person is still in the store.
What we deliver
What ImageDeep detects & delivers
Accurate customer counting and dwell-time data
Early warning of overcrowding or queue build-up
Slip-and-fall detection for liability reduction
After-hours monitoring of stockrooms and loading bays
Shoplifting behaviour detection before items leave the store
Zero false alarm guarantee — every alert verified by a trained operator
What clients experience
Typical results
What You'll Achieve
"We went from hundreds of CCTV alerts a week to 3–4 genuine incidents. The ROI was clear within a month. — Head of Loss Prevention, A Major UK Retail Group"
AI Agents Used in Retail
Recommended Configuration
- ID-FX4K (fixed dome for aisles and entrances)
- ID-PTZ360 (wide floor coverage)
- Housekeeping & Space Optimisation Agent
- Inventory & Progress Tracking Agent
- Video Analytics Agent
- Danger Zone Intrusion Agent
Compliance & Regulatory Context
UK retailers operating CCTV are subject to the ICO's CCTV Code of Practice and the Data Protection Act 2018. Footage must be retained for the minimum period necessary and deleted securely — ImageDeep's configurable retention policies ensure GDPR compliance. The ICO requires clear signage informing customers of CCTV use, and all data subject access requests must be handled within one month. ImageDeep's platform supports SAR fulfilment with timestamped clip export.
Cost Comparison: Traditional vs ImageDeep
Typical annual security costs for a standard retail site. Your actual figures may vary based on site size and camera count.
Figures are illustrative for a typical mid-size site. Request a personalised ROI calculation for your exact deployment.
Frequently Asked Questions
Yes. ImageDeep works with the cameras you already own — no rip-and-replace. Most stores are fully live within days.
Ready to test this on one of your sites?
Zero-risk 30-day pilot. We deploy on your existing cameras in 48 hours.
Zero risk. No hardware replacement. Cancel anytime.