Harrow School Hong Kong —
99.9% Uptime, Zero Incidents in 12 Months

After-hours access control, visitor management, and perimeter monitoring across the site's 12 entrances had previously required a 4-person overnight security team and a passive CCTV system that generated dozens of false alarms per week. The volume of false alerts created alarm fatigue that undermined confidence in the system — staff began ignoring notifications entirely. Genuine incidents were being missed in the noise, and the cost of maintaining a 4-person overnight team was unsustainable. Hong Kong's Personal Data (Privacy) Ordinance required strict data handling and retention controls, and the school needed a solution that could demonstrate compliance for information governance audits.

ImageDeep replaced the legacy monitoring infrastructure with AI-verified surveillance across 48 cameras covering all perimeter entry points, car parks, and restricted faculty areas. The human-verification layer eliminated false alarm dispatches entirely — only confirmed, genuine incidents reach the on-call security team. The platform's GDPR-equivalent data handling architecture satisfied Harrow's information governance requirements under Hong Kong's PDPO, with footage retention policies configured per zone and automated deletion schedules maintained with full audit trails. The overnight security team was reduced from 4 to 1 roving supervisor, with the platform handling the detection workload. Three attempted after-hours trespasses in the first year were all detected and responded to within 90 seconds each.