Arc Integration
For licensed alarm receiving centres

ARC technical integration

How AI-generated security events reach your operators, what arrives with them, and where ImageDeep's responsibility ends and your centre's begins. Written for technical and operations directors evaluating an integration, not a sales summary.

Read the integration detail

Technical directors assessing how AI events would enter your platform

Operations directors modelling operator workload and verification steps

Owners and boards deciding whether AI monitoring is a product worth launching

Two different propositions

Are you buying monitoring, or becoming the monitoring partner?

A · Buying monitored response

You need a monitored site

Monitoring is delivered by a licensed alarm receiving centre, with ImageDeep providing the detection layer, the hardware where needed and the integration. Your contract is with the centre that holds the authorisation.

  • Monitored response and escalation
  • Optional human verification
  • Priced per site
See monitoring services
B · Becoming a technology partner

You are a licensed ARC and want to sell AI-enhanced monitoring

You keep the licence, the customer contract and the escalation procedure. ImageDeep supplies detection, event and clip delivery through an integration, plus HoundLight hardware where the site has no power or network — and you sell the service under your own brand.

Integration opportunity

Events and clips delivered into your existing monitoring platform or VMS, with an API for sites, cameras and acknowledgements. Scoped with your engineering team before anything is signed.

Technical requirements

An event intake path you control, an operator workflow for verification, and a network route for event and clip retrieval. We do not require you to replace your platform.

Revenue opportunity

Recurring subscription revenue per camera and monitoring revenue per site — modelled with your own figures in the calculator on this page, never with published rates.

Licensing responsibility

Authorisation, operator employment and training, alarm handling and legal duties stay with your centre. ImageDeep does not hold or act as the monitoring provider of record.

From camera to operator decision

Ten points that cover the whole path — detection, transmission, verification and the operational responsibilities that stay with your centre.

01

Detection and classification

Scopis AI analyses video from connected cameras on the edge where possible, and classifies what it sees — person, vehicle, loitering, perimeter breach, PPE or site-specific rules. Detection runs on compatible existing CCTV, so an ARC does not have to change the customer's camera estate to receive AI events.

02

Transmission of actionable events

Only classified events are transmitted, each with a stable event type and confidence, rather than a continuous video feed. Events are delivered to the platform and, where agreed, pushed to the ARC's own intake through the API or a monitoring-platform integration scoped during discovery.

03

Video clip and event information

An event carries the camera and site reference, timestamp, classification, and a short clip covering the moments before and after the trigger. Operators receive the evidence needed to decide, not just an alarm code.

04

Operator verification

Events arrive for operator review, where a human confirms or dismisses what the AI flagged. Verification is handled inside the ARC's own workflow by the ARC's operators using ImageDeep tooling; ImageDeep's role is detection, event evidence and the tooling they work from.

05

Live audio intervention

Where the deployed unit supports it, an operator can speak through the device to challenge intruders in real time. Audio intervention is a capability of the hardware, not a substitute for the ARC's own escalation procedure.

06

Keyholder escalation

Escalation — who is called, in what order, and what constitutes a response — follows the ARC's own procedures and the customer's keyholder instructions. ImageDeep supplies the event and the evidence; the ARC runs the response.

07

Existing VMS and monitoring platforms

Cameras connect over ONVIF, so sites can keep the VMS and recording they already run. Integration with a specific monitoring platform is scoped per platform during technical discovery: we will not claim a certified integration with a system we have not tested.

08

API and integration options

A REST API covers alerts, sites, cameras and events, so an ARC can feed its own ticketing, dispatch or reporting tools. Typical integration paths are event push to the monitoring platform, clip retrieval by event ID, and site/camera inventory sync.

09

Cybersecurity and data protection

Handling is governed by our data processing terms and the data-residency options available for your region. We work through your security questionnaire and architecture review during evaluation rather than pre-claiming certifications or audit outcomes.

10

Licensing and regulatory responsibility

The local licensed ARC remains responsible for regulated monitoring, alarm handling and escalation activities within its jurisdiction. ImageDeep is the technology supplier: it provides detection, events, hardware and integration support, and does not hold or transfer monitoring authorisations.

Where responsibility sits

ImageDeep provides

Detection models and event classification, event and clip delivery, HoundLight hardware, API access and integration engineering support.

The licensed ARC retains

Regulatory authorisation, operator employment and training, alarm handling and escalation procedures, customer contracts and the legal duties that apply in its jurisdiction.

ImageDeep does not hold or transfer monitoring authorisations, and does not act as the regulated monitoring provider of record for a partner's customers.

Request a technical discovery

A discovery session is an engineering conversation: your monitoring platform, your event intake, your operator workflow and what a first integration would involve.

  • Your current monitoring platform, VMS and event intake described by your own team.
  • Integration approach and effort scoped before any commercial commitment.
  • Security and data-protection questions handled with our engineering team.
  • No certification, uptime or regulatory outcome is promised in advance.

Tell us what you're building

HoundLight distributor, security integrator, licensed ARC, technology partner or end customer: pick the profile that fits. We reply within two business days.

HoundLight is a standalone product: on-device AI, lights, voice deterrence and direct customer alerts. Professional monitoring is an optional add-on, never a prerequisite.

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